TRAVEL INFO

To find the information you’re looking for, please follow these three easy steps on our website:

1. On the reservations page choose your desired departure and arrival city from the drop down menus.
2. Select your desired service – all of the fares and travel information will be available for your review.
3. Complete your transportation Reservation Form, Click Submit and your shuttle trip will be all Reserved and Confirmed! It’s that easy!

We would like to remind you to book your transportation early. Fares increase the closer to departure and as seats are sold. To obtain the best possible fares, you will want to book as far in advance as possible.

All passengers must have their own ticket. Children under the age of 2 must have their own ticket to provide them with their own seat, for the sole security of the child and the parents. In accordance with state of Florida transportation statutes (FL Statute 316.613)
For more information visit: Florida State Department of Transportation
NOTE: Presently, we do not offer discounts for Senior Citizens or Children. All passengers requiring a seat pay the same fare.

Occasionally, it may become necessary to change departure times in anticipation of travel conditions, road closures or weather conditions. Schedule changes occur to prevent lengthy delays. A schedule change is not a trip cancellation or delay, however, the schedule change can be up to 4 hours prior or 4 hours later than originally published. Full or Partial refunds are not available for schedule changes and we apologize in advance for any inconvenience it may cause.

Note: Passengers who come to a station without a reservation will be denied boarding and will be instructed to either purchase a ticket on-line or by calling the reservations center. Payments are not accepted at any station location or on-board the bus for safety and security purposes.

We do not accept cash under any circumstances at any Station Location.
We ONLY accept Visa, American Express, MasterCard, Discover, Visa Check Debit Cards and MasterCard Check Debit Cards

* Because we are a “Go Green” Company, we are 100% paperless and do not require a Paper Ticket
* All confirmed reservations are given a Reservation Number (Transaction ID) to identify that the reservation is valid
* All fares are PER PERSON for our Scheduled Shared Shuttle Transportation Service
* There is no sales tax on transportation in the State of Florida
* Driver Gratuity is not included in your fare and is always appreciated by the driver if you are satisfied with your transportation service

Restrictions: Checked pieces of luggage may weigh no more than 50 pounds and be no larger than a large suitcase or duffel bag. (Example: A 52 inch flat screen television is not a piece of luggage)

Carry-On Bags: No carry-on item may exceed overall dimensions of 55 inches (length + width + height). All carry-on items must fit under the seat or in the overhead bin. Any heavy item must be placed underneath the customer’s seat. Any item with inflexible surfaces must be placed underneath the customer’s seat or flat on the floor of an overhead bin.

Customers checking in more than 2 Pieces of Luggage must reserve an extra seat for the additional 1 or 2 bags.
Customers checking in luggage weighing more than 50 pounds will not be allowed on board.
Customers with over-sized items MUST contact us prior to reserving to verify if such items will be permitted on board.

Note: Carry-On and Checked Luggage acceptance is at the sole discretion of the agent and/or driver.

The following items and activities are prohibited:

* Weapons of ANY kind
* Illegal Substances
* Decorations
* Alcoholic Beverages
* Smoking
* Glass containers
* Golf shoes or other shoes with spikes
* Generators or non medical oxygen containers
* Tap beer is not allowed on any shuttle

Important NOTE: If cancellation is done less than 48 hrs in advance, your reservation will not be eligible for a credit for a future travel date.

Cancellation of reservation within 48 hours of travel under any circumstance is 100% not eligible for future credit. Cancellation requests are not accepted by telephone. Travel purchased using a promotion code is 100% Non-Cancellable, Non-Changeable & not eligible for future credit. This includes our “Last Minute Specials” as well.

If you attempt a charge back because you did not qualify for a refund, please note our procedure. We will respond to such charge backs immediately. We then depending upon the dollar amount can/will file charges of credit card fraud with the County Sheriff (Please note that the dollar threshold in Florida is very low to become a felony). You can also be subject to civil penalties of up to 3 times the amount of booking or a minimum of $200.00, plus court cost and legal fees. We also may send your information to our associations and other transportation companies impeding your ability to get transfers in the future within the State of Florida. Florida Shuttle Transportation as well as other transportation companies have zero tolerance for credit card fraud and work together to combat it.